Job Description

Position Title:

Medical Assistant II

Job Group:

Merit

Required Minimum Qualifications:

Certification or registration as a Medical Assistant or completion of a recognized one year Medical Assistant Program, or Completion of a health care profession program with a curriculum incorporating elements of a Medical Assistant program including but not limited to: pathophysiology, medical terminology, basic pharmacology and medication administration including dose calculation and psychology.

Preferred Qualifications:

BLS certification
Experience in a clinical setting, particularly in managing patient records and supporting providers.

Job Description:

Iowa State University is seeking a skilled and compassionate Medical Assistant II (MA) to join the Thielen Student Health Center.

This full-time position offers a set weekday schedule (Monday - Friday, 7:30 AM - 4:00 PM or 8:00 AM - 5:00 PM), so you can enjoy weekends, holidays, and on-call time off. With an outstanding benefits package that includes generous paid vacation and sick leave, this role is perfect for healthcare professionals seeking a stable, rewarding position in a supportive, educational environment.

As a Medical Assistant II at the Thielen Student Health Center, youll play a vital role in supporting the health and wellbeing of the Iowa State student community. Youll assist in both clinical and clerical duties to help create a seamless, welcoming experience for patients and contribute to a holistic approach to student health.

Key Responsibilities

• Patient Flow and Support : Ensure smooth patient flow through the clinic by greeting and checking in patients, scheduling appointments, and collecting and verifying insurance information.
• Clinical Assistance : Work alongside healthcare providers to support physical exams, record patient histories, and document medication records, allergies, and immunizations.
• Medication Administration : Administer routine oral, rectal, or injectable medications within your certified scope, as well as conduct basic diagnostic tests (such as urinalysis, blood work, and electrocardiograms) and support other procedures.
• Medical Records Management : Organize and manage medical records to ensure accurate, complete data is available for patient visits and appointments.
• Customer Service : Serve as the first point of contact for patient inquiries, providing positive and clear communication to patients, families, and departments, along with relaying information as needed.
• Insurance Coordination : Assist with insurance authorizations and eligibility checks to facilitate patient coverage for services.

Why Work at ISUs Thielen Student Health Center?

• Exceptional Work-Life Balance : A set weekday schedule with no weekends, holidays, or on-call shifts.
• Generous Paid Leave : Ample vacation and sick leave, enabling you to maintain balance and recharge.
• Comprehensive Benefits : Iowa State offers a robust benefits package including health insurance, retirement plans, and more.
• Professional Development : Opportunities to grow within a supportive, student-centered environment.

Knowledge, Skills, and Abilities

Knowledge of medical records documentation requirements.

Knowledge of medical instruments and supplies.

Knowledge of routine oral, rectal, and injectable medications.

Knowledge and ability to perform CPR and emergency care procedures.

Ability to maintain patient confidentiality.

Ability to maintain a courteous and respectful approach toward patients, visitors, and fellow staff members.

Ability to work safely and willingness to comply with special safety and health precautions including universal precautions.

Ability to provide care with regard to patient condition and age.

Ability to use supplies and equipment in a cost-efficient manner.

Ability to maintain personal appearance in accordance with dress code.

Ability to be punctual, dependable and flexible (so as to alter work schedule to meet unit/patient needs).

Ability to read and understand instructions and guidelines and to read data indicators.

Ability to maintain effective working relationships.

Appointment Type:

Regular

Number of Months Employed Per Year:

12 Month Work Period

Time Type:

Full time

Pay Grade:

09

Application Instructions:

To apply for this position, please click on Apply and complete the Employment Application. Please be prepared to enter or attach the following:

1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter

If you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.

Why Choose ISU?

Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:
Retirement benefits including defined benefit and defined contribution plans
Generous vacation, holiday and sick time and leave plans
Onsite childcare (Ames, Iowa)
Life insurance and long-term disability
Flexible Spending Accounts
Various voluntary benefits and discounts
Employee Assistance Program
Wellbeing program

The department is not able to consider non-U.S. citizen candidates who require employer sponsorship.

Original Posting Date:

January 12, 2025

Posting Close Date:

March 17, 2025

Job Requisition Number:

R16222

About Iowa State University

Iowa State University is a student-centric leading land grant university known worldwide for excellence in science and technology, discovery, and innovation. Operating with the conviction that higher education should be accessible to all, Iowa State offers more than 100 undergraduate, over 110 graduate, and nearly 85 doctoral programs, and is established as an R1: Doctoral University with world-class scholars tackling challenges with innovate research and solutions. Iowa State University is a welcoming, global, and culturally diverse community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community. Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work. All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state ... law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check. Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against.

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Job Tags

Holiday work, Full time, Worldwide, Flexible hours, Shift work, Weekday work, Monday to Friday,

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